Should I do anything to prepare my house for cleaning?
Please make sure that your alarm is off on the day of the cleaning as well as the heat or AC for the team members to work comfortably. The team members will do their best to work around any clutter. We do not expect you to do any major cleaning prior to our arrival, however, some straightening and picking up may be helpful for our teams to do a more thorough job of cleaning. Also, be sure to leave linens out on the beds that you would like sheets changed and leave your payment on the kitchen counter if we are not to charge your card on file.
Are they comfortable cleaning with pets in my home?
Merry Maids is a pet friendly business. We do ask that pets are secured while cleaning for their safety and the safety of our staff.
Do I need to provide any cleaning equipment or supplies?
Merry Maids provides everything. There is nothing you need to provide unless you want a specific product used on a specific item/area.
What if I am not satisfied with your cleaning services?
We guarantee our work and work hard to ensure you are always satisfied with your service. If you are not completely satisfied with your cleaning, please contact our office within 24-48 business hours to schedule a follow-up appointment. Our service guarantee means our team members will re-clean the areas of concern at no additional charge.
Merry Maids of Augusta, Martinez, Evans, Grovetown, Harlem, and Appling, Georgia and North Augusta, Aiken, Edgefield, Beech Island, Warrenville, and Gloverville, South Carolina has been locally owned and operated since 1992. Our staff and employees are committed to providing exceptional professional cleaning service. Our community is important to us, and we participate with Cleaning for a Reason, which provides cleanings to Women with Cancer.
